Greenlight is highly customisable, allowing for the implementation of any process. Both the external applicant process and internal processes can be tailored to meet specific requirements.
The council data is stored on Amazon Cloud servers located in Sydney, Australia.
The documents can be stored on the council's record management systems, such as Sharepoint, HPTrim, ECM, etc. as well.
Yes, Greenlight offers a dedicated mobile application for residents to conduct inspections for their permits. Additionally, there is a separate app designed for councils called InspectAssist, enabling them to carry out inspections efficiently.
Yes. Greenlight provides visual reports like Charts, PowerBI as well as data reports through Excel, CSV and PDF.
No. Greenlight can accommodate any number of external and internal users for a council.
When we refer to a Custom Applicant Portal, it means that we configure the Greenlight applicant portal to match the styling of the council's website, including colour schemes, images, etc.
Yes, council users have the flexibility to modify all correspondence emails and templates sent from the system.
Greenlight is hosted on Amazon EC2 (Amazon Elastic Compute Cloud), ensuring high uptime. For optimal efficiency, the database and the web app are hosted on two separate servers.
Greenlight has three portals, which provides services and information to various stakeholders.
External (Applicant Portal): Allows applicants to lodge and track applications.
Internal (Council Portal): Allows Council staff to process applications.
Referral : Used by External (agencies outside of local government) and Internal Referral Agencies.
Yes, Greenlight can generate and send an automated reconciliation report to the finance team.
Yes, you can enter a part of the address, and the system will provide a comprehensive list of property addresses to choose from, integrating with council GIS systems such as Councilwise, Intrampas, and Vicmap.
Yes, Greenlight has the ability to load the data from the council’s previous system.
Book a demo to see Greenlight in action, and meet our experts who are ready to answer any question.